On a scale of 1 to 10, Patagonia probably is worth the money.
Patagonia is expensive. We call them Patagucci. The gear costs a lot of money. However, I think it’s worth it for two reasons:
1. The gear is of super-high quality, and lasts a long time.
2. If for some reason you decide that you need to exchange, return, or otherwise change your mind about a product, they have the best warranty policy of all time. No questions, no arguments, no discussion. Give them the old one, and they’ll give you the new one.
I had a piece of capilene long underwear that split a seam. I brought it in and showed it to the retail employee. They put it on the counter, checked the size, grabbed a new shirt in the same size and color, snipped the tags, and handed it to me. That was it.
If pressed for a numeric rating, I’d give them a 10 out of 10 for customer satisfaction and warranty policy.
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